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Frequently Asked Questions

Find instant answers to questions regarding campaign setups, escrow accounts, security regulations, and payouts.

Hulia is Nigeria’s decentralized escrow marketplace matching brands with verified local content creators. The entire engagement cycle (offers, timelines, reviews, and payments) is locked securely inside milestones to guarantee campaign transparency.
You can download Hulia directly on your smartphone by visiting the App Store (for iOS/iPhone devices) or the Google Play Store (for Android devices). Look for the official badges at the bottom of our pages.
When a brand starts a campaign and hires an influencer, the budget is locked in Hulia’s secure platform wallet. These funds are held in trust and only released to the influencer’s linked local bank account when the brand accepts and approves the uploaded content proof.
We query live social network APIs to cross-verify creator handles. You can browse influencers by category, niche, average views, price metrics, and engagement rates before making hiring offers.
Hulia operates on a dual-role profile architecture. You don’t need separate logins. In your mobile app settings console, simply tap 'Switch to Brand' or 'Switch to Influencer' to swap dashboards instantly.
We charge a standard platform commission (default: 15.0%) on completed milestone payouts. This fee supports network security, automated GORM transactional tracking, dispute resolution, and maintenance.
If deliverables do not match campaign expectations, either the brand or the creator can open a dispute. Our support team reviews all chat timelines, contract parameters, and uploaded media evidence to resolve payouts fairly and objectively.

Still have questions?

Download the Hulia app today to launch campaigns, chat with creators, or access our 24/7 client support channels.